Wednesday, July 9, 2014

Moving experience

By Tim Heindl 
Storage King Mitchell, ACT

Self Storage can be a moving experience in more ways than one. We hear so many different stories and see many stressed people who have no idea how to deal with their removal. Recently we had a mature woman Eva in her 70’s agitated and stressed out with no support from family or friends. At the time of visiting our facility Eva was grateful to have people concerned regarding the major disruption in her life. As a team at Storage King Mitchell we sat with Eva and gave her a cup of tea as she explained that she was in need to move urgently as the house that she rented had just been sold and she was forced to move.
Listening to her needs the team members quickly took control of her situation organising our recommended removalist to transport her goods, arranged a suitable storage unit for her belongings and delivered packaging material to her home. Although at times becoming a shoulder to cry on, one gets satisfaction from seeing a client’s demeanour change from one of despair to relief.