Tuesday, June 16, 2015

Moving Doesn't Need to be Stressful

By
Jenny Torre
Storage King Greensborough


I have worked at Storage King Greensborough for seven years; four years as the assistant manager and three years as the store manager. I am passionate about people and pride myself on delivering exceptional customer service and tailoring a solution for each and every customer’s specific needs.

Moving house can be a very stressful time, this is where we make a difference by showing empathy and assuring our customers we are here to make it easy!

We explain how to plan for the move by giving tips on how to organise the different steps of moving, whether it is how to pack their precious items, organising transport or reassuring them that their trusted items will be stored in a secure, clean and dry environment.


It is always very satisfying when previous customers come back to us stating ‘why would we go anywhere else’. Often it’s the little things that make lasting impressions.


I love coming to work each day knowing that I will be met with new challenges, meet wonderful people and have given every customer the highest level of service.