Wednesday, September 9, 2015

My First 2 Years at Storage King

My First 2 Years at Storage King

By Kathy Newall
Storage King North Geelong

I have just recently had my 2nd Anniversary as Manager of Storage King North Geelong. I must say I had no idea what a stressful process moving can be.  Having not done a lot of moving myself in the last 20 years, I now have a birds eye view of what our customers are going through.

Coordinating everything when moving is the hardest thing. But to have someone who is an expert from the right size boxes to use, to making the most of the storage space is invaluable.

Our customers come from all walks of life. Today I had a lovely lady store with me, who is a fire performer. We meet all kinds of people, some stay with us for years while they are working overseas. I had a lovely gentleman come in just last week to pay his 2nd years rent, as he is living and working in China and loving it. It was great to hear his stories of how happy the Chinese people are.

Then we also see the sadder side of life when a loved one has passed away and their belongings need to be stored. We always have that box of tissues close by and a sympathetic ear.  But the one thing they have in common is the stress they are going through.  It brings me great pleasure to listen to their stories and to help take the stress out of their day.

It’s so nice to hear a nice word in return from our customers thanking us for our understanding and compassion.

1 comment:

  1. Kathy is a dynamic and effervesant person with un understanding ear. Between Kathy and her Sales Assistance Deny make this site a pleasure to visit and are extremely helpful any time they are in attendance.