Monday, March 12, 2012

My Day, My Way

by J Elliott

Having worked in the storage industry for a number of years, I have observed, every day in this business, is different. It is probably the main reason why I love getting up in the morning and toddling off to work. Let me share with you some of my tips and need to know info that has helped me along the way.
  • Mental attitude – Once you open the door to your site, put on your Storage King Hat, try & leave behind any troubles, family or social distractions. 
  • Check your “communications book” or diary daily to ensure you are up to date with any changes, events or scheduled activities that demand your attention. Be prepared and organised for the day. Doing this makes your daily duties so much easier to complete.
  • Check your emails; don’t forget your Junk Box. Important communication can be missed if you ignore to look in this folder.
  • Time Management/Prioritise – make sure you allow yourself enough time in the day to achieve what you have set out to do; work out what it is that you want to achieve for the day and how you can add value to your site.
  • Keep up to date with any changes. Make sure you are aware of any changes to forms, procedures & routines.  My recommendation is to archive the form/procedure and only have the updated documents on file.  Always replace printed copies if used with the latest version.
  • Always keep your keys on self, avoid putting down & forgetting where left!
  • Never assume, always check your work and if something is not right, follow up and resolve. Be proactive in the way you carry out your role.
  • Don’t be afraid to ask for help, if you do not understand a process, it is better to seek clarification than to continue with repeating the same error again.
  • Most importantly have fun in the day, enjoy your customers and your colleagues and in no time you will be closing the doors & donning your “Me Hat”

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